This role is responsible on promoting, supporting sale and providing application training of Medical Equipment, Medical Device, and Consumable to the customers. Also, involves in the whole sales process including products presentation to customers till the after-sales service support.

• To learn the knowledge of the products and share it to the customers in the purpose of getting the interest and sales to achieve the company’s target and KPI set.

• Provide training to sales team about knowledge of the existing products portfolio, and new products develop.

• Communicate with the principles on the product knowledge, market information, and product recall.

• communicate with internal partners, including sales admin and other departments to ensure smooth process of sale and after-sales-service.

• To explore the healthcare market and source additional products to expand the product portfolio or suggest an adjustment to the current product portfolio to support the market trend.

• Collect market information, analyze data, monitor market status for sales and

• marketing strategies of the team.

• Increase brand awareness of our company and products.

• Visit and maintain the relationship with both existing and new customers.

• Attend training or workshops/seminars organized by the principles and our company.

• Provide on-site support with engineers for the installation and user training and ensure successful closing of the sales orders.

• To provide brief daily activities, weekly plan, and report to the Business Manager.

• Manage customers and resolve customer complaints by investigating problems, developing solutions, preparing reports, and marking suggestions to Business manager.

• To perform other related tasks assigned by the Business Manager and Business Director.

• Understanding all products application assigned.

• Provide application training to customers.

• Support customers on application concern and troubleshooting.

• Cooperate with related parties (sales, service, and suppliers) on providing application support troubleshooting to customers.

• 2- 3 years' experience in handling laboratory equipment as application specialist or laboratory technician.

• Associate degree in medical laboratory.

• Any other science degree with 10+ years' experience with laboratory business may be consider.

• Clear understanding of medical equipment and consumables.

• Good in English speaking, writing and listening skill (Chinese or Thai is a plus)

• Customer focus

• Conflict management

• Fostering collaboration

• Communication and interpersonal awareness

• Work and Change management

• Striving for achievement

• Be enthusiastic, initiative, ownership, be able to work in dynamic and challenging environment.