Position: Junior Operations Officer

Reports To: Operations Manager

Overview:

The Junior Operations Officer role is an exciting opportunity for individuals looking to build a career in logistics and freight forwarding. This position focuses on supporting the movement of goods efficiently, ensuring compliance with international standards, and delivering top-tier customer service. Ideal candidates are motivated learners with strong organizational skills and a passion for operational excellence.

Shipments Coordination:

• Prepare and manage import/export documentation, including bills of lading, invoices, packing lists, and certificates of origin.
• Adhere to customers' Standard Operating Procedures (SOPs) to meet specific requirements.
• Liaise with customers and overseas agents to ensure accurate and timely documentation exchange.
• Perform additional tasks as assigned by the Operations Manager.

Logistics System Management:

• Accurately update shipment information in logistics systems in a timely manner, following established guidelines.

Compliance and Regulations:

• Review customs clearance documents and coordinate the release of goods to vendors, ensuring adherence to all relevant regulations.

Operational Efficiency:

• Collaborate with internal departments, including sales, finance, and warehouse teams, to ensure seamless operations and address any issues promptly.

Qualifications:

• Bachelor’s degree in logistics, supply chain management, business administration, or a related field.
• Prior experience in freight forwarding, logistics, or a related industry is advantageous.
• Proficiency in Microsoft Office Suite.
• Proficiency in English, both spoken and written, is a must. Knowledge of Chinese is an advantage.

Skills:

• Strong attention to detail and accuracy.
• Strong problem-solving and analytical skills.
• Ability to work independently and collaboratively within a team.
• Capacity to perform well under pressure and meet tight deadlines.
• Effective communication and interpersonal abilities.

Working Conditions:

• Full-time position.
• Standard office working hours.

Salary:

• Competitive salary commensurate with experience and qualifications.
• Comprehensive benefits package, including a 13th-month salary and medical insurance.
• Opportunities for professional development and hands-on experience in the logistics industry, particularly in import and export cargo management.