The Sales Manager will support Song Saa’s vision to deliver an award-winning, world-class experience across its multiple business platforms. This role requires a dynamic, motivated individual who embraces Song Saa’s vision of high-end, responsible tourism.  

• Devise and implement short-term quarterly action plans to drive critical activity and meet key objectives.
• Understand the competitive luxury property landscape feeder market dynamics and changing customer needs.
• Develop and design attractive offers and packages for guests and travel agents and specific tactical campaigns during periods of low occupancy.
• Support in the implementation of promotions and initiatives and maximise resort exposure.
• Manage key accounts and key prospects to ensure maximum yield in line with budgetary objectives.
• To arrange and manage familiarisation trips as and when necessary.
• Monitor and analyse sales results.
• Ensure accurate and effective communication with all the department teams.
• Drive total hotel revenue and take ownership of the achievement of budgeted revenue streams.
• Ensure sales-related activities support customer satisfaction, retention and new business development goals.
• Develop departmental SOPs and conduct various sales-related training sessions with the team.

• Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field is preferred
• 2+ year’s experience in Sales for travel agents, DMCs, and luxury hotels and resort
• Proven track record in a sales management role, preferably within the luxury hospitality sector
• Exceptional interpersonal and communication skills, with the ability to en
• Ability to develop and execute strategic sales plans.
• Strong understanding of the luxury market and its dynamics.
• Able to travel regionally if required.
• Advanced presentation skills and English communication skills.
• The position is based in Song Saa’s Phnom Penh Office.